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TENDER NOTICE
Eswatini Housing Board — Expression of Interest
EOI No.: EOI NO.2 OF 2026/2027 Title: Telephone Management System Issuing Authority: Eswatini Housing Board (EHB) Date of Issuance: 19 May 2026 Submission Deadline: 9 June 2026, 12:00 noon
About the EOI
Eswatini Housing Board invites regional service providers to submit Expressions of Interest for the provision of a Telephone Management System to improve communication efficiency, enhance staff mobility, and reduce telecommunications expenditure.
Submission Address: Tender Box, 5th Floor, Sibekelo Building No.2, Mbabane Office Park, Mhlambanyatsi Road, Mbabane. Sealed envelope marked with EOI name, addressed to: The Secretary, EHB Tender Committee, P.O. Box 798, Mbabane.
Documents Available At: www.ehb.co.sz/tenders.php | www.esppra.co.sz
Enquiries/Clarifications: tendering@ehb.co.sz (deadline for clarifications: 2 June 2026)
Required Documents
Trading License · Tax Compliance Certificate · Certificate of Incorporation & Form J · Audited Financial Statements · Certified ID copies for Directors · Police Clearance for Directors · Labour Compliance Certificate · ENPF Compliance Certificate · Company Profile · Three trade reference letters · Power of Attorney · Declaration of Eligibility
Scope of Services
Business voice services · Messaging, voicemail and presence status · Mobile call routing · Integration with existing business systems · Centralised service management and reporting · Cost control and oversight · Implementation, configuration, and post-implementation support · Security and reliability
Evaluation Criteria (minimum pass mark: 70%)
| Criteria | Points |
|---|---|
| Experience in similar projects (last 5 years) + client references | 35 |
| Company profile and technical capacity | 20 |
| Technical approach and methodology | 25 |
| Team composition and qualifications | 20 |
| Total | 100 |