Government appeals for patience as salary payment adjustments underway
By Thokozani Mazibuko
The Government of the Kingdom of Eswatini has appealed for patience and understanding from civil servants as technical processes to implement the long-awaited Salary Review continue.
Minister of Public Service Mabulala Maseko described the current situation as an “unfortunate scenario” but assured public servants that salaries would be paid in full, together with the new salary adjustments, by October 27 or possibly earlier.
“This is an unfortunate scenario, and we appeal to the banks not to be harsh on public servants,” said Maseko. “Civil servants should be patient with government. The salaries might even come earlier than the 27th, but we had to go with that date as a sure timeline.”
Technical adjustments to ensure accuracy
Government explained that the temporary delay is the result of technical adjustments necessary to integrate the new salary structures under the recently concluded Salary Review.
The review, which is aimed at improving the remuneration of over 44,000 public servants, represents a significant milestone in government’s ongoing efforts to enhance the welfare of its workforce.
Officials from the Ministry of Public Service emphasized that accuracy in processing the revised salary scales was crucial to avoid errors and ensure that every civil servant receives their correct due, including back-pay and arrears.
Protecting workers’ interests
While some union leaders have voiced concern over the timing of the payments, government maintains that the adjustments are a positive step that will ultimately benefit employees in the long run.
The Ministry assured workers that no one will lose out financially, as all entitlements will be included in the October payments.
Government further appealed to financial institutions to show flexibility and understanding during this short transition period.
“We are confident that our banking partners will cooperate, knowing that this adjustment process is temporary and meant to improve the livelihoods of public servants,” said a senior government official.
Commitment to dialogue and transparency
The Ministry of Public Service reiterated its commitment to maintaining open communication with unions and workers as the process unfolds. It assured stakeholders that all efforts are being made to complete the salary disbursement process as swiftly as possible.
The Salary Review a result of extensive consultations between government and public sector unions marks one of the most significant public service reforms in recent years. It is expected to bring relief to civil servants, many of whom have waited for years for pay adjustments that reflect the cost of living.
As government finalizes the technical alignment of the new pay structures, officials have encouraged public servants to remain calm and cooperative.
“This short delay is part of a greater transformation that will uplift the public service,” Maseko said. “We ask our workers to stand with government as we complete this important process.”
Despite the temporary delay, the Ministry emphasized that October’s salaries will come with tangible benefits for public workers not only higher pay but also a more equitable salary structure across different sectors.
The government’s message is clear: the current delay is a momentary adjustment on the road to long-term financial improvement for the nation’s dedicated public servants.
