The Deputy Prime Minister Thulisile Dladla has donated three wheelchairs to the Ministry of Home Affairs to support sickly clients and persons with disabilities who visit the Ministry for services.
The donation was handed over at the Ministry on Monday, where the Deputy Prime Minister said the aim is to ensure that all citizens receive quality and dignified service from government institutions, regardless of their physical condition.
Speaking during the handover, Dladla said access to government services should not depend on a person’s health or mobility. “Despite their circumstances, people living with disabilities and those who are unwell deserve to access government services with ease and dignity,” she said.
The DPM said government institutions must serve all citizens with quality and dignity, regardless of physical condition. She said people living with disabilities and those who are unwell should not struggle to access services. She said the donation was meant to make access easier and more dignified. She said improving client experience remains a priority for her office at Home Affairs for all.
The wheelchairs will be used to assist clients who struggle to move around the Ministry’s offices while seeking services. The Ministry provides services that often require clients to move between different service points, and the donation is intended to ease that process for those who find walking difficult.
The donation forms part of the Deputy Prime Minister’s continued efforts to improve the experience of clients accessing services at the Ministry.
Earlier this year, she donated benches to provide comfortable seating for members of the public while they wait to be assisted. At the time, she also pledged to provide additional equipment to further enhance service delivery.
The three wheelchairs are part of the fulfilment of that pledge. They follow the earlier donation of benches and are intended to further improve comfort and access for members of the public visiting the Ministry.
Receiving the donation on behalf of the Ministry, Acting Under Secretary Jethro Dlamini expressed appreciation, noting that the wheelchairs would address a critical need at the Ministry.
He said the Ministry regularly receives clients who experience difficulties walking to its offices.
“Some clients come to access services but experience difficulties walking to our offices. These wheelchairs will greatly assist them and improve their access to our services,” he said.
Dlamini said the wheelchairs will assist the Ministry in serving clients who are sickly or living with disabilities, and will improve their access to services.
The wheelchairs were donated by The Luke Commission (TLC), which also donated seven wheelchairs to Mbabane Government Hospital.
The donation to the Ministry of Home Affairs and the donation to Mbabane Government Hospital were both made through TLC, which provided the wheelchairs for use by clients and patients who need mobility support.
The Deputy Prime Minister said the donation is part of ongoing efforts to improve service delivery and to ensure that public institutions are accessible to all citizens, including persons with disabilities and those who are unwell.
The Ministry is expected to make the wheelchairs available to clients who need assistance while accessing services at its offices.
